Cloud 9 Latex Mattress
Pairs well with
Mattress thickness:
Approx 25-26cm
Mattress dimensions
Single: 92cm x 188cm OR 193cm - 35kg
King Single: 107cm x 203cm - 42kg
Double: 137cm x 188cm OR 193cm - 50kg
Queen: 153cm x 203cm - 60kg
King: 183cm x 203cm - 65kg
Super King: 203cm x 203cm (note this is a split mattress ie. 2 mattresses side by side) - Each mattress 35kg
Custom: Please contact us for a quote
Please note mattress dimensions may vary by a few centimeters due to the natural variations of 100% natural materials.
Your mattress is made to order and will generally take up to 10 working days to complete. Custom sizes may take additional time.
Single and Double sizes have changed with the introduction of more European brands to the market. Please advise which of the above lengths your single or double mattress is required to be.
Guarantee & Product Care
All Organic Latex mattresses come with a 10 year manufacturers guarantee.
The Natural Bedding Company guarantee covers the following:
- Manufacturing defect
- Material defect
The Natural Bedding Company guarantee does not cover the following:
- Body imprint in mattress. A body imprint of up to 30mm is considered normal and not a defect.
- Dipping, sagging or an uneven feel in a mattress as a result of a frame with posture slats or any slat system that has not been produced by TNBC.
- Mould
- A mattress that is found by TNBC to be in a stained or unsanitary condition.
- A mattress that is not to your liking such as being too firm or too soft.
- Normal wear and tear.
- Damage caused by mishandling.
- Picking up/ collecting or delivering any returned goods under warranty. Charges will apply for this service as per consumer law.
Mattress damage caused by one or more of the following is also not covered:
- Defective metal or timber slats
- A base that does not provide adequate support
- A base in which slats are more than 10cm apart
- A base that does not provide a flat even support
- Use of the mattress for anything other than what it is intended.
To prevent mould from occurring on covers and padding materials, it is the customer’s responsibility to turn the mattress over regularly and ensure adequate aeration. The top of these mattresses are self-airing, however it is necessary to feel the underside of the mattress often to check for dampness. If dampness is felt, air your mattress in direct sunlight, or dry off thoroughly with a fan or blow dryer. We recommend open slatted bed bases such as a Natural Bedding Co bed frame.
DO NOT UNZIP the cover or cut the ties, if the mattress becomes soiled or mouldy please email support@naturalbedding.com.au for instructions on how best to treat your mattress.
Please be aware that the use of a bedframe with posture slats or any slat system that has not been produced by TNBC may cause the mattress to differ in feel to that which is on display in our showrooms. Posture slats specifically may cause the mattress to feel softer and eventually lead to dipping and sagging due to a lack of adequate support being provided.
Our warehouse team do their best to check every item prior to shipment, however if a product has slipped through the cracks and you receive something that contains a fault please reach out to us so we can rectify this for you.
Organic Latex
(Aurora, Alba, Artemis, Luna, Cloud 7, Cloud 9, Dreamer, Deluxe, Supreme, Sovereign Rest, Latex Topper, Wool & Latex Topper)
Our carbon-neutralised Organic Latex is tested and certified to ensure it is non-toxic, and, being latex, it boasts impressive natural properties such as being anti-bacterial, anti-fungal, dust mite resistant and is naturally flame retardant. We source this from a trusted supplier in Sri Lanka that our company director, Andrew, has personally visited. This latex also features a 7 posture zone support system, is produced using the dunlop method and has both GOLS and STANDARD 100 by OEKO-TEX® certifications.
Coir
(Supreme, Deluxe, Cot & Bassinet Mattress)
Fibres are stripped/shredded from the coconut shells, soaked in fresh water, and coiled into long ropes before being allowed to dry. Once dry they are unravelled, and a thin layer is fed into a machine which sprays the fibres with GOLS Certified liquid Organic Latex. These are layered and then compressed to the required density before being cut to size.
Untreated Australian Downs Wool
(Artemis, Luna, Cloud 7, Cloud 9, Dreamer, Deluxe, Supreme, Sovereign Rest, Wool & Latex Topper, Cot & Bassinet Mattress)
Sourced from farms in southern parts of Australia, the Downs Wool we use is of the highest standard. It has not been carbonised, nor does it undergo harsh chemical treatments of any kind. It is simply washed using a natural detergent which leaves a lot of the natural lanolin on the wool and ensures it has plenty of bounce. Not only does this make the wool great for chemically sensitive individuals but it also reduces the toxic waste produced from the wool industry.
Organic Cotton & Hemp Fabric
(Aurora, Alba, Artemis, Luna, Cot Mattress, Cloud 7, Cloud 9, Dreamer, Deluxe, Supreme, Sovereign Rest, Latex Topper, Wool & Latex Topper)
The mattress covers are an organic blend specifically designed by TNBC for durability and breathability. The blend is 55% natural Hemp & 45% Organic Cotton, sourced from a supplier in New Zealand that utilises both WRAP and the Higg Index to ensure sustainable and ethical practices are upheld during production. There are no harmful chemicals used during the growth cycle of the cotton and as the growing of hemp is pretty flexible this removes the need for herbicides, synthetic fertiliser or pesticides to aid crop growth. During the fabric manufacturing the factory only use Oeko-tex certified processing agents to protect colour consistency.
Organic Cotton Fabric
(Bassinet Mattress)
The GOTS certified 100% Organic Cotton that we use for our cot and bassinet mattress covers is grown, milled and produced in Pakistan. This material is incredibly breathable and light to ensure each mattress has ample airflow, providing a safe non-toxic sleeping environment.
Shipping
We can deliver our latex mattresses within the Sydney metropolitan region from Monday to Friday between 8:30am - 3:30pm and this includes assembly (we need a clear and safe space for this). Unfortunately, we can’t move or get rid of your old mattress for you. For most other locations in Australia we can organise delivery with a courier or freight company – there is no set cost as it depends on size and weight, as well as where you live. These couriers will require assistance when your mattress and/or furniture arrives.
To check freight charges for your location before placing an order, use the estimate shipping tool at checkout, or feel free to contact us. Depending on the item/s and the delivery location, in some circumstances unusually high freight charges may be incurred. If you want to organise pickup from a depot in a major city this can significantly reduce freight costs.
Returns and Exchanges
We do not offer change of mind returns or exchanges on our mattresses as they are produced on a made to order basis. If there is an issue with a faulty item, we will repair or replace it.
Items that are purchased during a sale, custom made, ordered in specially for you or at a discounted price, are not able to be returned or exchanged unless faulty. All mattresses, toppers and furniture are not returnable or exchangeable unless faulty
